The steps of the selling process that Oliver follow is step of the selling process before the meeting.
Oliver had made his findings before the start of the meeting. He was able to identify potential customers and what they need through his research and and steps she took before the meeting.
There are various selling process that is involved in making a business excel. It is important that the all the process are checked to know the one that best suit each business just as in case of Olivia. She was able to master the act of demography.
Therefore, the steps of the selling process that Oliver follow is step of the selling process before the meeting.
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