A waitress assumes a group of poorly dressed customers to be ungenerous tippers. She doesn’t pay much attention to them during their meal, forgets to bring their drinks, and doesn’t ask if they want dessert. In the end, she gets the result that she expects, a very small tip. This is an example of _________.

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Answer:

The correct answer is a self-fulfilling prophecy.

Explanation:

Self-fulfilling prophecy in psychology is a perception bias through which we anticipate facts and their consequences before they occur and with overwhelming assurance. It is completely normal that when we live in any situation, we keep a record in our memory and serve as learning for the future. Throughout our lives we encounter situations that are similar to others that we have already lived and react to them based on that previous experience. Human beings build our reality based on experiences.

The problem comes when we make an anticipation or prediction of things without having any logical or realistic basis to reach a conclusion. How many times have we said that "In the end this will happen, you'll see"? And we do it without any real reason that leads us to be sure that it will be so. That's when we are getting carried away by what is called self-fulfilling prophecy or self-fulfilling prophecy.

Answer: SELF FULFILLING PROPHECY

Explanation:

Self fulfilling prophecy is the phenomenon of an individual anticipating something; and the anticipation later surfaces and comes to fruition just for the fact that the individual believes that his expectation will manifest. Oftentimes, their behaviours go in tandem with the beliefs to be fulfilled.

When it comes to self- fulfilling prophecy, a person's expectations or perception concerning another individual or something later conforms with the other individual or thing behaving in manners that agree with the initial perceptions. In self- fulfilling prophecy, initial false anticipation later results to its own confirmation.

It is important to note that people design and manufacture repercussions or results with respect to other people or entities due to their prior knowledge or idea or experience concerning a particular subject or issue

Now, with respect to the waitress that already concluded in her mind or assumed that a group of poorly dressed customers will be ungenerous with tipping; This is a clear-cut case of self fulfilling prophecy because after her assumption that those customers will be ungenerous tippers which now made her to offer them very little attention, her prediction became reality when she got a small tip in the end just as she anticipated.