Salma, a supervisor of data entry clerks, includes her subordinates in decision making whenever possible. She believes that most people can think of creative ways to solve work-related problems. Salma's assumption about worker behavior is based on _____.
Created by Douglas McGregor in 1960, Theory Y corresponds to managers' positive view of an organization's employees.
Some assumptions of Theory Y are:
Each employee can use self-direction and self-control to achieve organizational goals, rather than requiring threats and external control to accomplish tasks.
The employee is able to learn and gain responsibility.
Each employee has a set of skills and abilities that translate into creativity to aid in organizational problem solving.
If the employee considers his work satisfactory he will have commitment and loyalty to the organization.
