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A paper sales company designs and offers a new method of purchasing and shipping commercial quantities of paper through its Web site. The company used to do its business through its sales representative. This is an example of a(n) ________ change.A) accidentalB) secondaryC) plannedD) cognitiveE) integrated

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Nyctalus

Answer: planned change

       

Explanation: In simple words, planned change refers to the process under which a new organisation is prepared or significant changes to the existing one is made.

In the given case , the paper company is going to change the way of its business by using the web site in their sales. This is a big change for them.

Hence we can conclude that it is a planned change.