Which of the following represent initial component steps of behavioral outcome management?
1) Providing a nondisclosure agreement, specifying staff performance expectations, and training staff work skills.
2) Establishing an agency mission statement, specifying staff performance expectations, and training staff work skills.
3) Developing an agency organizational chart, specifying staff performance expectations, and training staff work skills.
4) Identifying client outcomes to be attained, specifying staff performance expectations, and training staff work skills.